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  • Better Business Grant
  • Events
  • News
  • Team
  • About Us
  • Starting up

  • Operations

  • Finance

  • Growth

  • People

  • Starting up
    • First things first
      • Do you know that your business idea is viable?
    • Getting prepared
      • Developing a business plan
      • Preparing financial forecasts
    • Getting the formalities ready
      • Types of trading entity
      • Starting up as a sole trader or partnership in Jersey
      • Setting up a limited company in Jersey
        • Additional licence and registration requirements
      • Setting up in Jersey as a non-resident
      • Setting up a catering business
      • Starting a mobile catering business in Jersey
      • Social Security contributions and your new business
      • Setting up as a bookkeeper or accountant
    • Guides & checklists
      • Business Plan Template
      • Running a business from your home
      • Relocating your business to Jersey
  • Operations
    • Productivity Hub
      • SEE Enterprise Pathway Pilot
      • Productivity Support Scheme Grant
      • Business performance
        • Admin for your business
      • GVA Calculator (Gross Value Added)
    • Marketing
      • Types of marketing activities
    • Technology & data protection
      • Cyber security
      • Cyber essentials
      • Data protection definitions
      • Data Protection for SMEs
      • Data Protection – Frequently asked questions
      • Data Protection Registration
      • GDPR – A risk based approach to compliance
      • GDPR - What will it mean for your business?
      • Incoming Threats
      • Keep your business safe online
      • Systems that support your business
      • Systems and Hardware
      • Your online behaviour
    • Premises & insurance
      • Business Insurance
    • Local services providers
  • Finance
    • Managing finances
      • Financial Plan Development
      • Minimizing Waste & Energy Costs
    • Raising funds
      • Listing on the local stock exchange
    • Free business health check
      • Business Health Check Form
    • Funding opportunities to boost your productivity
      • Better Business Grant
        • Better Business Grant payment process
        • Better Business Grant Ts&Cs for grants under £5,000
        • Better Business Grant Ts&Cs for grants over £5,000
        • Better Business Grant Ts&Cs for apprenticeship grants
        • Better Business Grant FAQs
        • Better Business Grant application guidance
      • Agricultural Loans Fund
  • Growth
    • Importing & exporting
      • Exporting
        • Are you ready to export?
        • Getting started in export
        • Develop your export plan
        • Researching your export markets
        • Exporting from Jersey
        • Route to your export market
        • Logistics of exporting
        • Delivering great customer service overseas
        • International payments and contracts
        • Exporting to the USA
        • How to visit international markets
        • Doing business with India
        • Import/Export focus groups
      • Importing goods into Jersey
        • 10 steps to importing goods into Jersey
      • Marketing internationally
        • Writing an international marketing plan
        • Maximise the impact of your digital presence
    • Programmes
      • Business Improvement Programme
      • Leading Growth Programme
  • People
    • Wellbeing in the workplace
      • Stress
      • Time management
      • Resilience
      • Physical exercise
      • Healthy eating
    • Remote workers
    • Hiring
    • Employment disputes
  • Guides
  • Case Studies
  • Better Business Grant
    • Better Business Grant payment process
    • Better Business Grant Ts&Cs for grants under £5,000
    • Better Business Grant Ts&Cs for grants over £5,000
    • Better Business Grant Ts&Cs for apprenticeship grants
    • Better Business Grant FAQs
    • Better Business Grant application guidance
  • Events
  • News
  • Team
  • About Us
    • Corporate documents
    • Working with Jersey Business

Starting up

You're thinking of starting up your business in Jersey which is the first step in turning a good idea into a commercial opportunity. Find out more

View all Starting up guides View all Starting up case studies
First things first
Getting prepared
Getting the formalities ready
Guides & checklists
First things first Do you know that your business idea is viable?
Getting prepared Developing a business plan Preparing financial forecasts
Getting the formalities ready Types of trading entity Starting up as a sole trader or partnership in Jersey Setting up a limited company in Jersey Setting up in Jersey as a non-resident Setting up a catering business Starting a mobile catering business in Jersey Social Security contributions and your new business Setting up as a bookkeeper or accountant
Guides & checklists Business Plan Template Running a business from your home Relocating your business to Jersey

Operations

Running your business operations as smoothly as possible for maximum efficiency gives an instant boost to your bottom line. Find out more

View all Operations guides View all Operations case studies
Productivity Hub
Marketing
Technology & data protection
Premises & insurance
Local services providers
Productivity Hub SEE Enterprise Pathway Pilot Productivity Support Scheme Grant Business performance GVA Calculator (Gross Value Added)
Marketing Types of marketing activities
Technology & data protection Cyber security Cyber essentials Data protection definitions Data Protection for SMEs Data Protection – Frequently asked questions Data Protection Registration GDPR – A risk based approach to compliance GDPR - What will it mean for your business? Incoming Threats Keep your business safe online Systems that support your business Systems and Hardware Your online behaviour
Premises & insurance Business Insurance

Finance

A clear financial plan and understanding of your finances is key to the success or failure of a business. Find out more

View all Finance guides View all Finance case studies
Managing finances
Raising funds
Free business health check
Funding opportunities to boost your productivity
Managing finances Financial Plan Development Minimizing Waste & Energy Costs
Raising funds Listing on the local stock exchange
Free business health check Business Health Check Form
Funding opportunities to boost your productivity Better Business Grant Agricultural Loans Fund

Growth

Whether you're expanding, venturing into exports, or enhancing skills, businesses must move forward or risk falling behind. Find out more

View all Growth guides View all Growth case studies
Importing & exporting
Programmes
Importing & exporting Exporting Importing goods into Jersey Marketing internationally
Programmes Business Improvement Programme Leading Growth Programme

People

Your most valuable asset. Find out more

View all People guides View all People case studies
Wellbeing in the workplace
Remote workers Hiring Employment disputes
Wellbeing in the workplace Stress Time management Resilience Physical exercise Healthy eating

Privacy Policy

Your privacy is important to us

At Jersey Business, we want to reassure you that your privacy is respected and your data is safe in our hands.

We gather and use information about individuals and their businesses in order to provide advice and support, information, products and services that are relevant to that individual and their business. We only ever collect information from you that helps us to support you and your business and which helps us to ensure you get the most out of your visit to our sites

For more detail about how we manage the data we hold about you please read Jersey Business’s full privacy policy below.

Learn more about how and why Jersey Business uses cookies.

Privacy Policy

Context and overview Introduction

Introduction
This privacy policy describes how Jersey Business protects and uses the information you give to us when you work with us or use our website and online platforms.

Why this policy exists
Jersey Business gathers and uses certain information about individuals and their businesses in order to provide advice and support, information, products and services that are relevant to that individual and their business.

Collecting this information helps us:

  • understand how to help and support our clients
  • know what topics businesses are interested in hearing about
  • administer events and activities
  • make sure that they business community knows about all the forms of support that are available to them

This policy exists to explain how we store, protect and use this data.

How we use data we collect

Data that you give us will be used:

  • for our own internal records
  • to improve the products and services that we provide
  • to contact you in response to a specific enquiry
  • to send you information that you have asked for or which we think will be relevant to you

Sharing the data you give us

We will never share, lease, distribute or sell your information to third parties unless we have your permission or the law requires us to do so.

There may be occasions when we run an event that we will share your name and organisation with partners, speakers or other delegates. We will only do this when it is beneficial for the administration of an event or when sharing a list of participants will help with networking.

We may aggregate some of the data that you give us in order to show the impact that our support is having on the businesses we work with. If we do this, the data is processed and presented in a way that does not identify individuals or businesses.

How we collect and store data

We collect and hold data in a number of different ways and the following sections describe how we do this:

Via our website

Signing up to a newsletter, events, programmes, Contact Us forms, Chatbot and GVA Calculator.

When you fill in a form or submit your details via our website, we will hold that information in order to send you information associated with the topic you have subscribed to. We will ask you to agree that we can hold your personal information for this purpose as part of the sign up process.

We use Microsoft Dynamics to deliver our monthly newsletters which is also our CRM system. We gather information on email openings and link clicks to help us monitor and improve our newsletters and occasionally we may contact you to confirm that you wish to continue receiving communications from us.

Cookies and online reporting tools

Our website is built on a Umbraco platform and we use Cookies and Google Analytics to collect standard internet log information. This gives us details of visitor behaviour patterns that enable us to assess which website pages are used most and how to improve the others. The information is processed in a way that does not identify anyone and we do not make any attempt to find out the identities of individuals visiting our site. You can find our cookie policy here.

Links from our site

Our website contains links to other third party sites. We have no control over sites that are outside our own domain, so if you provide information to a website which we link to we are not responsible for its protection and privacy.

On Social Media

We have a number of social media platforms where we interact with individuals who follow our sites or respond to our postings. We will engage with and respond to individuals who also have a presence on these platforms and all these interactions remain on the site on which they are posted. We use the analytics provided by these platforms in order to understand how our posts are engaging users.

Signing up for an event

We organise a continuous programme of events designed to give knowledge and advice to the business community and to promote best business practice. We use Eventbrite to take bookings for the paid events that we arrange. We will process details of your name, company and contact details for each event and store these in our customer database. We do not see, hold or retain any of your payment details.

Our clients and people who email or phone us

We receive email and phone enquiries from individuals who ask us for advice and information about running a business in Jersey. In these cases, we enter into an email correspondence with individuals in order to provide the information they need. During this process, individuals may share commercially sensitive information with us about their business or business idea.

We also work on an ongoing basis with a portfolio of businesses based in Jersey. We will meet in person and enter into email correspondence with business owners during which our clients share commercially sensitive information about their business with us.

We handle all commercially sensitive information as confidential information and will not share this with third parties unless we have your permission or the law requires us to do so.

The content of our email traffic and the documents that we receive are stored on an online Microsoft 365 platform. The data stored on this platform is encrypted but you should be aware that if we are corresponding with you via a platform that you use which is not encrypted then these emails and their attachments may not be protected in transit.

We use an online customer relationship management system called Microsoft Dynamics to store information about our clients. This information helps us understand the advice and services that we are providing, how we can improve them and the difference that they are making. We will keep the information you give us for eleven years after our last contact.

Any information that you give us in hard copy, or which is printed by us in order to work with you, is kept in a secure draw or cupboard.

People applying to work with us

We advertise job opportunities via our website, through social media channels and on traditional media.

If you apply for a position with us all the information you provide during the recruitment process will only be used for the purpose of contacting you and progressing your application. We will not share any of the information your provide during the recruitment process with any third parties and we will not include your information in our client management system.

The information we ask for such as your name, contact details, work experience, qualifications, entitlement to work and referees, will be used to assess your suitability for the role you have applied for. It will be accessible to the recruitment team and the senior management team.

If you are successful the information you provide during the application process will be retained in your employment file for the duration of your employment plus up to two years.

If you are unsuccessful at any stage of the process the information you have provided up to that point will be retained for 6 months after the end of the recruitment process for that role.

How we collect and store data

If you believe that any information we hold on you is incorrect, incomplete or you wish us to delete any information we hold, please write or email us at the address below with your request and the correct details. We will update our information promptly.

If you change your mind about receiving emailed information from us, you can easily do so by:

  • Unsubscribing from the next mailing you receive
  • Email us directly at info@jerseybusiness.je or call us on 01534 610300
  • Write to us at 31 The Parade, St Helier, Jersey, JE2 3QQ

Access to your personal information

You may request details of the personal information we hold about you by making a ‘subject access request’ under the Data Protection (Jersey) Law 2018.

You need to make a request in writing to us at 31 The Parade, St Helier, Jersey, JE2 3QQ and if we do have personal information about you we will respond by describing the information we have, telling you why we are holding it and what we do with it.

Data protection and security

Any personal information we hold about you is stored securely and processed under our data protection obligations as specified in the Data Protection (Jersey) Law 2018.

We will always hold your information securely and have strong physical, electronic and managerial security safeguards to protect all the data we hold.

Changes to this privacy policy

We keep our privacy notice under regular review and this policy was last updated on 22nd April 2024.

Further questions?

If you have any questions about our privacy policy please email us on info@jerseybusiness.je or write to us at 31 The Parade, St Helier, Jersey, JE2 3QQ.

Sharing the data you give us

We will never share, lease, distribute or sell your information to third parties unless we have your permission or the law requires us to do so.

There may be occasions when we run an event that we will share your name and organisation with partners, speakers or other delegates. We will only do this when it is beneficial for the administration of an event or when sharing a list of participants will help with networking.

We may aggregate some of the data that you give us in order to show the impact that our support is having on the businesses we work with. If we do this, the data is processed and presented in a way that does not identify individuals or businesses.

Starting up

Operations

Finance

Growth

People

Events

News

About Us

Contact Us

Cookie Policy

Privacy Policy

Terms & Conditions

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