Businesses had to innovate and re-evaluate the way they operate because of the pandemic. We can help you operate safely.
Here you will find information and links to help your business during the coronavirus outbreak.
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Extended Circuit Break
Retail, non-essential retail, markets, betting agencies and auction houses as well as outdoor and indoor visitor attractions (except for where any part of the indoor workplace must remain closed) reopened on Wednesday 3 February.
Wellbeing, cosmetic and beauty services opened on Wednesday 10th February.
From Monday 22 February
Registered tourist accommodation may reopen subject to conditions
Guidance for registered tourist accommodation
Food and drinks venues can open where main meals are served with:
- 2 metre table distancing
- a maximum of 10 people per table (no household restrictions)
- last orders at 10pm
- masks worn at all times except for when eating or drinking
Guidance for Food & Drinks services
Unless critical to for the running of your business all Islanders should work from home.
Certain services and workplaces need to remain closed under the Covid-19 (Workplace Restrictions) (Jersey) Order 2020.
Not permitted services
The following services are not permitted:
- indoor sports and exercise including swimming pools, jacuzzi, saunas and steam rooms, changing and showering facilities used in connection with outdoor sport or exercise
- licensed premises that do not serve food
- concert halls, theatres and cinemas
- amusement centres
- Deliveries: these are still allowed following the current delivery guidance but anyone entering a retail property to deliver goods must wear a mask.
Government of Jersey have produced a Safe Opening Checklist which provides a good opportunity to look afresh at everything within the business to ensure all guidance is being followed and the setting is COVID secure.
Safe Opening Checklist – Get workplace ready
For specific questions on operating safely contact [email protected]
COVID-19 Winter Strategy
With the increased challenges that winter brings the Government of Jersey have introduced a new strategy to protect islanders from the effects of COVID-19. The winter strategy includes the following changes to the public health guidance:
- work from home whenever possible
- 2 metres physical distancing from anyone outside your household
- mandatory to wear a face mask in a public indoor setting
- the closure of all premises holding an alcohol licence
- closure of gyms, indoor sports and exercise classes
Further measures were introduced on 19th Dec:
- closure of all unlicensed cafes or places of refreshment (other than takeaway)
Further detailed guidance for all business sectors is available here:
Guidance on Jersey’s COVID-19 Winter Strategy
For specific questions on operating safely contact [email protected]
COVID-19 Government support
There are a number of packages of support available to businesses adversely affected by COVID-19 restrictions. More detailed information on the support available can be found on these links:
- Fixed costs support scheme
- Visitor attractions and events scheme
- Visitor accommodation support scheme
- Payroll co-funding scheme
- Business disruption loan guarantee scheme
Visit our Financial support through COVID-19 page for further detail.
Jersey Business support
If you have concerns about your business and need advice or support on property or HR you can access this by applying for the Business Health Check.
Business Health Check
New ways of working
The sudden boom in remote and flexible working has raised a lot of questions surrounding a return to “normal” working life and the purpose of the workplace as we know it.
Adapting to new ways of working can be challenging but there are clear guidelines on how to achieve this.
From Friday 4th December 2020 the Government of Jersey introduced a Hospitality circuit breaker.
If you are opening your business as part of the Safe Exit Framework you MUST complete a Risk Assessment for your premises before you open and regardless of the number of people you employ. You can download the template here and use the information and guides in the section below to evaluate the steps you need to take to open safely.
Here is the link to advice for carrying out a general Risk Assessment in Jersey.
This UK Guidance on working safely during COVID-19 will help employers, employees and the self-employed undertake an effective Risk Assessment. It also provides examples of best practice that you could adopt in different workplace situations.
Below are examples of completed Risk Assessments issued by the UK HSE . You can use them as a guide to think about:
- some of the hazards in your business
- the steps you need to take to manage the risks
Do not just copy an example and put your company name to it as that would not protect your employees. You must think about the specific hazards and controls your business needs.
If you are an organisation whose activities have the potential for anyone to be within 2 metres for longer than 15 minutes you must ask to collect contact information.
The collection of simple contact information from customers allows the contact tracing team to help protect others who have been in close contact with someone who is a confirmed case of COVID-19 through the track and trace process. The contact tracing process only starts when there has been a confirmed case of COVID-19 established through a positive test.
Although you must ask for contact details, you can not force them and should not deny a customer entry or service if they refuse to provide their information.
When an individual or group arrives at your premises, you should ask them to provide the following information which is needed by the contact tracing team:
- Full Name
- Mobile contact number
- Date and time of arrival
- Area where seated when zoned layout is in place
When a group of people arrive, one person may act as the lead of the group and be the point of contact on behalf of others in their group.
The links below will help you put your contact tracing process in place:
From Tuesday 1 December 2020 wearing masks is mandatory in indoor public settings and must be worn by anyone over the age of 12 who is able to do so unless exempt.
The following guidance has been written for islanders for whom face coverings are mandatory.
From 30th January the rules for face coverings for retails workers and for anyone entering a retail premises in a work capacity were extended.
All workers in retail premises must now wear a mask/visor when in the presence of a visitor (ie customer) and when in the presence of another worker from a different company/workforce.
Islanders who are exempt only have to confirm verbally that they are exempt, the self certification is voluntary and exempt individuals don’t have to show a certificate or card.
The rapid shift some companies have had to make to ensure continuity when remote working has raised concerns about potential vulnerabilities when it comes to cybersecurity and compliance.
As a business owner or operator, there are technical precautions you must take to safeguard your business, but most problems can also be avoided by making sure that simple rules are followed and that security becomes second nature to everyone in the business.
Read our guidance on Staying safe online
Cyber security is the means by which individuals and organisations reduce the risk of becoming victims of cyber-attack. It is important, now more than ever, because smartphones, computers and the internet are now such a fundamental part of our lifes, that it’s difficult to imagine how we’d function without them.
Read our guidance on Cyber security
Cyber-attacks cost organisations thousands of pounds and can cause huge disruption. Businesses big and small can be targets if they don’t have the proper measures in place to protect them.
Cyber Essentials is a government backed scheme that will help you to protect your organisation, whatever its size, against a whole range of the most common cyber-attacks.
Read our guidance on Cyber Essentials
With the workplace changing, so have communications with our teams and our clients.
Whilst not all businesses are in crisis Orchid Communications have outlined the key things to consider when planning your communications.
In the same way that it’s important to communicate with your clients on a regular basis during the good times, this applies more than ever now. Lynne Capie, Global Head of Business Development and Communications, Appleby shares her advice.
You need to consider how your workplace is operating and how you manage your team. There are many questions on what impact COVID-19 is having on business in Jersey. We have addressed some of the issues the pandemic is having on business.
You need to consider how your workplace is operating and you may need to change day-to-day practices to ensure front and back of house operations are safe and hygienic for your staff and customers.
There are many questions on what impact COVID-19 is having on business in Jersey. Here we have addressed some of the issues the pandemic is having.
The COVID-19 pandemic has shown that remote working can be adopted successfully on a much larger scale than previously thought. Here you will find a comprehensive Remote Working Toolkit for businesses who want to establish a ‘new normal’ way of working, providing guidelines, downloads and inspiring case studies to help you shape the best remote working solution for your business.
Now more than ever businesses need to ensure that all of their staff including the owners are looking after and are aware of the importance of the their mental and physical health. Our Wellbeing pages can give you more information on how to support yourself and your staff.
Closing or exiting your business
If you are thinking about or have to close your business or want to sell your business we’ve sourced some articles, links and guides that you may find useful.
Our guide to selling your business describes the process that great advisors go through with their clients to ensure the process is as profitable and painless as possible.