John Woodhouse from Total Solutions Group shares his experiences of and the challenges faced with exporting technology.
Hints & tips for exporting technology:
- Create an application that only gives the capability the customer needs.
- Make sure you use the right mechanism to get the product to market in a time and cost effective way. Remote deployment technology can do this for you.
- Make sure it is easy to use the product and you can create understandable content to support the user.
- To give an extra level of support think about how you will enable customers to talk to you real time. Livechat is a useful option for this.